Product pricing is structured for the wholesale buyer – those qualified to resell our products. In order to qualify for wholesale pricing, include your business name and the state resale tax number on our registration form.

Retail catalogs are available on request for your clientsÔøΩ use.

Terms
FOR NEW ONLINE ACCOUNTS: Pre-payment is required. We accept Visa, MC, Discover, Amex and PayPal.
FOR EXISTING ACCOUNTS:
All Canadian and overseas orders must be prepaid with VISA/MC/AMEX or PayPal until an open account is established.
OPEN ACCOUNTS: Net due 30 days. A 1.5% monthly interest rate will be charged to all overdue accounts. $1 minimum. Accounts with past due balances must be paid in full before processing other orders. All returned checks will be charged a $30 fee.

Returns
We stand by our product designs and quality and guarantee our products for the purchase price (certain restrictions are noted).
If you are not satisfied, simply return the product within 30 days, with a copy of the invoice and
your reason for return, and we will promptly refund or credit your account the product purchase
price, or replace or exchange the product (See Exchanges below).
If we have made an error in order processing, please notify us and a call-tag or postage paid envelope will be issued for the return of the unused product.
If you have ordered incorrectly, you have 30 days from the invoice date to return the items for exchange or credit. After 30 days a 15% restocking fee (your cost + 15%) applies to all returned unused goods. We cannot accept items no longer stocked by Four Flags.
Products returned after 30 days will be charged a 25% restocking fee.

Exchanges
If for any reason you need to exchange any of our products, simply return the unused product within
30 days of purchase, with the original invoice or a note explaining your exchange needs. At-cost
shipping will be added for the reshipment.
Products returned after 30 days will be charged a 25% restocking fee.


Shipping
Prompt shipping – All online orders received before noon, CT, M-F, (except Holidays), by
phone, fax or email, will be shipped the same day, OR weÔøΩll pay standard ground shipping
charges. This applies only to all US and Canadian stock orders covered by standard UPS ground or USPS First Class shipping.
Custom Orders: Shipping charges are additional for all custom orders.
Most shipping is handled by either UPS Ground, USPS First Class or Priority Mail.
Add an additional $10 if you prefer COD.
2nd Day Air - Cost plus $1.00 handling.
Next Day Air - Cost plus $1.00 handling.
Drop Shipments - $3.00 plus shipping.


WITHIN THE 48 CONTIGUOUS STATES
$6 for orders up to $30
$8 for orders $30.01-$60
or FREE for orders over $60*
*Unless otherwise noted in this catalog.
CANADA, HI, AK & PR
$8 for orders under 2 lbs. and less than $60
At Cost (min. $8) for orders OVER 2 lbs.
or FREE for order under 2 lbs. & over $60*

*Unless otherwise noted in this catalog.
Orders to Canada will ship USPS, those to HI,
AK, PR will ship Priority Mail. Additional taxes,
brokerage fees and related costs are the buyerÔøΩs
responsibility for all orders. Payments in U.S.
Funds only.

OVERSEAS SHIPPING
Handled by best carrier, either UPS or USPS in most cases. Please contact us for cost and carrier
information. Tariffs, brokerage fees and related costs are the responsibility of the buyer. Payments
in U.S. Funds only. For payments, see terms.